Help Desk Support
Help Desk Support from Maxon MSP provides your team with immediate access to experienced technicians who resolve everyday IT issues quickly and clearly. Instead of relying on internal guesswork or delayed fixes, employees get a structured support channel that restores productivity and keeps operations moving without disruption.
This service covers user account management, software troubleshooting, and hardware support to ensure employees always have the access, applications, and devices they need to work effectively. We also provide IT training and onboarding to reduce recurring issues, strengthen security practices, and help your team use systems correctly from day one.
IT Services & Rates
Data Backup and Recovery
Automated Data Backup
$120.00
Performs scheduled backups to ensure critical data is consistently protected.
Disaster Recovery Planning
$350.00
Builds structured recovery strategies to restore operations after major disruptions.
Cloud Backup Solutions
$150.00
Securely stores business data in the cloud for reliable offsite access and protection.
Backup Verification
$60.00
Confirms backup integrity and ensures data can be restored when needed.
Offsite Data Storage
$90.00
Stores backup data in secure remote locations to protect against local failures.
Help Desk Support
Remote Technical Support
$65.00
Provides fast remote assistance to resolve everyday technical issues.
User Account Management
$30.00
Manages user access, permissions, and account lifecycle efficiently.
Software Troubleshooting
$55.00
Diagnoses and fixes software issues to minimize downtime and disruptions.
Hardware Support
$75.00
Repairs and maintains hardware to ensure reliable device performance.
IT Training and Onboarding
$90.00
Trains staff on systems and tools to improve productivity and adoption.
Contact Us
Request Mission-Ready IT Support
Share a few details about your IT challenges and we will respond quickly with clear options. Expect disciplined follow up, honest guidance, and a focused plan to stabilize, secure, and streamline your environment.